A label Was Created, But The Package Hasn't Shipped?Updated a year ago

In many instances where the tracking information indicates that a label has been created but the package hasn't shipped, it's often the case that the USPS has received the package, but it hasn't been scanned yet. This is a common occurrence during the initial stages of the shipping process. 

However, in rare situations where the tracking indicates that the label has been created but there's no shipping progress over multiple days, we encourage you to reach out to our dedicated customer service team. They are ready to assist you in ensuring the timely receipt of your order and addressing any concerns you may have. 

Your satisfaction is our priority, and we are committed to providing support and solutions to make your shopping experience with us as smooth as possible.