Shipping Policy?Updated a year ago
At Earthly, we believe in transparency and providing our customers with a straightforward and stress-free shopping experience. Our shipping policy is designed with simplicity in mind. In the rare instance that your order fails to reach you or arrives in a damaged condition, we've got you covered.
Our dedicated customer care team is here to assist you every step of the way. Simply file a claim with us, and we will ensure a swift resolution to the issue. You have the option to receive a hassle-free replacement for your order or be fully reimbursed – the choice is yours.
Your satisfaction is our top priority, and we are committed to making your experience with Earthly as seamless and enjoyable as possible. Shop confidently, knowing that we stand by our products and are here to address any concerns you may have.