At Earthly, we strive to ensure a seamless and efficient shopping experience for our valued customers. Typically, orders are processed promptly, and your items are dispatched on the next business day. It's important to note that we observe closures o
At Earthly, we believe in transparency and providing our customers with a straightforward and stress-free shopping experience. Our shipping policy is designed with simplicity in mind. In the rare instance that your order fails to reach you or arrives
Regrettably, at Earthly, we currently only offer shipping services within the United States. We understand and appreciate the global interest in our products, but due to logistical considerations and various regulatory requirements, we are unable to
Certainly, you have the option to decline a shipment and receive a full refund. When your order arrives, kindly mark "refused" on it, and the package will be directed back to our warehouse. Once we confirm the refusal, we will promptly process your r
Shipments are dispatched from our Northern California warehouse via USPS Priority on the next business day after placing your order. Please note that holidays may affect order processing as well. While the majority of deliveries are typically receive
In many instances where the tracking information indicates that a label has been created but the package hasn't shipped, it's often the case that the USPS has received the package, but it hasn't been scanned yet. This is a common occurrence during th
There are instances where packages may be scanned as "delivered" by USPS before reaching their intended destination. Typically, these packages are anticipated to be delivered within the next few hours or by the following day. However, if your package